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Trade Customers

Trade FAQ

Yes, please use the form on our catalogue request page and we will send you a free trade catalogue in the post.

There is no minimum order amount for trade customers.

Delivery in the UK is £10+VAT for trade orders under £125 and free for trade orders over £125 (ex. VAT).

The easiest way to place a trade order is to use the trade order form on our website. To access the trade order form, please register for a trade account.

Once logged in to your trade account, you can also download a PDF copy of our order form, which you can print and return to us.

If you request a trade catalogue, you will also receive a copy of our order form.

Your first order will be on a proforma invoice. Upon receipt of your first order, we will send a proforma invoice, which must be paid before we can dispatch the order. (First orders via our trade website can also be paid for immediately by credit/debit card.)

Subsequent orders, for customers who are approved for credit, will be on our standard terms of 30 days. (If we are unable to offer you a credit account, you may continue to order by proforma invoice or credit/debit card at the website.)

We accept payment by bank transfer, cheque and credit/debit card – full payment details on invoice.

We are currently in the process of recruiting agents around the UK, however, in the meantime we may be able to visit you to show you our full range – please contact us to find out if we will soon be in your area.

Yes, new trade customers who buy 48 or more units in their first order can request a free display spinner (or, if you don’t need a spinner, you can choose a 25% discount instead). Please see the Free Spinner page for full details.

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*Excludes trade sales. After subscribing, we will send you a coupon for 15% off your first order.
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